Tool approvals & safety

DeskPixel lets agents use real tools, like saving to Notion or sending to a channel, but never silently. Here's how approvals work and where to see a record of everything that's been sent.

Why approvals exist

Reading and drafting is safe. Sending and saving leaves DeskPixel and touches the outside world, so those actions are gated: the team can prepare freely, but anything outbound pauses for you.

The approval card

When an agent is about to take an outbound action, an approval card appears inline in the chat and blocks until you respond. It tells you what's about to happen: the tool, the destination, and the content. So you can confirm or decline with full context, and nothing is sent until you tap approve.

Trust levels

Not every action is equally sensitive, so DeskPixel sorts tool actions into trust levels. Low-risk reads happen quietly; the higher-risk "send" and "save" actions are the ones that surface an ask-first approval card every time. You never have to guess which actions are risky. The ones that matter always ask.

The tool history (audit log)

Every tool action is recorded in a tool history you can open from Settings. It shows what was done, to which destination, and when, so you always have a paper trail of what your agents sent on your behalf.

Tips & tricks

• Read before you approve. The card shows the exact content, so a quick scan catches anything off.
• Declining is normal. If a draft isn't ready, decline and ask for a change. Nothing is lost.

Requirements

Tools and approvals are available on the Starter plan and higher.